I’m frustrated and need some advice. I have a 2020 Ford Escape with 51,000 miles on it, and it’s now out of warranty. The AWD module has failed, and my car is stuck in FWD. The repair shop has quoted me $914 to fix it.
This is a 4-year-old car, and it feels like it’s falling apart already. I’m extremely disappointed and seriously considering not buying another Ford in the future. Has anyone else dealt with this issue? Is this repair cost typical, or is there a better way to handle this situation?
Thanks for any advice or suggestions you can offer
Hi,
When my AWD module failed at 20,000 miles, my dashboard lit up with alerts like “Hill Start Assist Malfunction” and “Powertrain Malfunction” while I ran errands. I took the car to my Ford dealer, and after an hour and a half, they confirmed that the AWD module was causing the issues.
I had this issue at 45,000 miles, and it’s starting again at 45,500. This will be my last Ford, as they know the problem but haven’t addressed it properly. On the plus side, the service department said Ford sometimes covers part of the repair cost. My repair was quoted at $1,100, and Ford covered about $700.
I will try this! The dealership said to call Ford directly but they were not helpful at all. I’ll see if the dealer will help us now that we did what they asked and spoke to Ford directly.
I’ve always been a Ford fan, but I’m calling it quits. Currently, I own a 2020 Escape Hybrid Titanium and a 2016 Edge SEL. I’m set to get a 2024 Toyota RAV4 SXE in a few weeks. The 2.0 engine in the Edge is underwhelming, and I suspect the transmission might be having problems. As for the Escape, it’s plagued with a dozen recalls and engine issues. Ford just extended the engine warranty to 10 years or 100,000 miles, but it’s time for me to move on. Goodbye, Ford.
I’ve always been a Ford fan, but I’m calling it quits. Currently, I own a 2020 Escape Hybrid Titanium and a 2016 Edge SEL. I’m set to get a 2024 Toyota RAV4 SXE in a few weeks. The 2.0 engine in the Edge is underwhelming, and I suspect the transmission might be having problems. As for the Escape, it’s plagued with a dozen recalls and engine issues. Ford just extended the engine warranty to 10 years or 100,000 miles, but it’s time for me to move on. Goodbye, Ford.